Behavioral Health Insights
Our blog posts
Mobilizing Your Community as a Healthcare Organization
Grow your healthcare organization by mobilizing your community. Learn actionable tips to boost support from donors, volunteers, alumni, and corporate…What happens when behavioral health insurance challenges get in the way of care
Harbor of Hope’s story highlights a challenge many behavioral health providers know well: delivering care while navigating reimbursement delays, red…Why trust and cultural connection matter in recovery care
Harbor of Hope’s story highlights a challenge many behavioral health providers know well: delivering care while navigating reimbursement delays, red…What Harbor of Hope shows us about community-centered behavioral health care in Portland, Ore.
A look at how Harbor of Hope is building trust-centered, culturally responsive recovery care in Portland — and why community…
The Ultimate Guide to Behavioral Health RCM in 2026
Behavioral Health RCM is the specialized revenue cycle process for mental health and substance use disorder (SUD) treatment programs. Mastering…
How to Increase Behavioral Health Collections
Behavioral health collections sometimes drop regardless of patient volume, usually due to delayed or denied insurance claims, incomplete paperwork, and…
Behavioral Health Credentialing: The Provider’s Checklist for Faster Approvals
Several behavioral health providers suffer repeated payment delays, cash flow bottlenecks, and revenue loss, even with numerous patients. Behavioral health…
Here’s Our List of the Top Behavioral Health Billing KPIs To Track
Track behavioral health billing KPIs that reveal revenue leaks, reduce denials, improve collections, and speed up payment with targets and…
How to Determine Patient Responsibility (Step-by-Step Guide)
Learn to determine patient responsibility through eligibility checks, benefits review, and accurate estimates to reduce disputes and improve collections.
Utilization Review Process: Steps, Best Practices, and Denial Prevention
Learn the utilization review process for behavioral health, including key steps, documentation tips, and best practices to reduce denials and…
Our latest webinars
Optimizing Healthcare Revenue Cycle: Best Practices and Technology
This NXUnite panel, moderated by Andrea Saynes of Nexus Marketing, explores best practices and technologies for optimizing the healthcare revenue cycle. The 45-minute discussion features industry experts, including our co-founder Greg Keilin, who address current pressures in revenue cycle management (RCM), the integration of disparate technology systems, and the impact of the revenue cycle on patient experience.
2026 EVIVE Conference Session: The Role of Operational Changes in Healthcare
This panel discussion focuses on the intersection of operational changes, patient outcomes, and financial performance in healthcare. The panelists share insights on how to improve patient care while also enhancing financial viability, addressing challenges such as silent attrition in patient journeys, and the importance of effective utilization management. They emphasize the need for data tracking, collaboration, and a strong organizational foundation before pursuing growth opportunities.
BHASE 2025 Conference Session: Beyond Billing-Inside BH Revenue Cycle Strategy
This panel will explore the evolving dynamics of payer relations, the role of technology integration and outsourcing in modern healthcare delivery. Experts will discuss how these elements align with value-based care models, driving improved patient outcomes and cost-efficiency. Attendees will gain insights into optimizing these strategies to navigate the changing healthcare landscape.
Scaling Behavioral Health with Trust and Technology | Expanding Access Podcast
In this episode, Chris Powell, CEO of Prosperity Behavioral Health, explains the pivotal role of financial infrastructure in the expanding field of behavioral healthcare. He discusses how revenue cycle management addresses the growing demand for mental health services. Chris highlights topics ranging from streamlining financial operations to leveraging technology and AI. He also highlights strategies for enhancing care access while supporting the operational growth of behavioral health organizations.